Vendor Frequently Asked Questions
What’s the first step?
The first step in our process is to fill out a vendor application. Click here to get started now.
What happens after I submit my application?
After you submit your application, you will receive an automated response notifying you that we received your application. Check your spam folder if this doesn’t arrive in your inbox within 10 minutes. This email confirms that we received your application, which has been filed for review.
How long does it take for my application to be reviewed?
Applications are reviewed based on available openings, which may be immediate, six months from now, or 12 months from now. If your product matches The Mulvane Mercantile, we will contact you when we have the appropriate opening.
Which spaces are available now?
Each space is designed for a specific type of product. We work to place vendors strategically within the store for the benefit of both vendors and shoppers. Only once we’ve reviewed an application and set up an appointment to move forward will we disclose the spaces that are a good match for a specific vendor and product.
How much does it cost to become a vendor?
Vendors pay a setup fee, monthly rent, and a small commission fee. Pricing varies throughout the store depending on the size and location of the space. Only once we’ve reviewed an application and set up an appointment to move forward will we disclose the pricing on the spaces that are a good match.
Does the store keep a commission as well?
Yes, the store keeps a small commission in addition to the monthly rent payment. This commission pays for things like the trained staff, advertising, and the materials necessary to operate the front desk and sell vendors’ products.
How long are the contract commitments?
The initial commitment required is six months and then continues on a month-to-month basis.
What’s required of vendors?
Vendors must abide by their contracts, manage an attractive appearance of space, communicate with the staff when necessary, and take responsibility for their products and sales.
Are vendors required to work the registers?
No, vendors are not required (or ever expected) to work the registers because we have trained staff who work the floor and manage the sales at the register. Our philosophy behind this is threefold:
Offering higher quality customer service to our shoppers by improving product knowledge and communication among workers, customers, and vendors
Creating a friendly vendor environment by eliminating unnecessary competition and gossip
Allowing vendors the necessary time to focus on what they love doing: making awesome products and creating gorgeous displays to sell their product